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Privacy Policy

Last updated: 4/8/2025

1. Introduction

Mosai ("we", "us", or "the application") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

2.1. Information Provided by Users

  • Email address
  • Username
  • Chat history and queries

2.2. Automatically Collected Information

  • Device information (model, operating system)
  • IP address
  • Application usage data
  • Performance and error information

3. Use of Information

We use the collected information to:

  • Provide and improve our services
  • Personalize user experience
  • Process user requests
  • Send service-related notifications
  • Analyze and enhance application performance

4. Data Sharing

We do not sell or transfer your personal data to third parties, except in the following cases:

  • When necessary for service operation (e.g., cloud providers)
  • When required by law
  • With your explicit consent

5. Data Security

We implement modern technical and organizational measures to protect your data, including:

  • Data encryption during transmission and storage
  • Regular security system updates
  • Strict access control to data

6. User Rights

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Delete your data
  • Restrict data processing
  • Obtain a copy of your data

7. Data Retention

We retain your data only for as long as necessary to provide services or as required by law. After that, data is securely deleted.

8. Children

Our application is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. In case of significant changes, we will notify you through the application or via email. Continued use of the application after changes signifies acceptance of the new policy.

10. Contact Us

If you have any questions about our Privacy Policy or data processing practices, please contact us:

  • Email: support@castletaste.dev